Frequently Asked Questions
BOOKING & RESERVATIONS
What is the venue's maximum capacity?
Events! On Front can comfortably accommodate over 100 guests for various events.
Is the venue available on my desired date?
Availability varies. It's advisable to contact us as soon as possible to secure your preferred date, especially since we host a limited number of events each year.
What is the process for booking the venue?
Reach out to us via email at eventsonfront@outlook.com or call us at (910) 777-2887 to initiate the booking process.
Is a deposit required to secure the date?
Yes, a deposit is required to reserve your date. The specific terms will be discussed during your initial consultation.
What is your cancellation policy?
Our cancellation policy will be outlined in your contract. We recommend reviewing it carefully before making a commitment.
I filled out the contact form. When should I expect to hear back?
We aim to respond to all inquiries within 24-48 hours. If you haven't heard from us within that time frame, please check your spam folder.
I am considering renting the venue for an event. How can I retrieve a quote?
For a personalized quote, you may fill out our online inquiry form or contact our sales team directly at (910) 777-2887 or eventsonfront@outlook.com.
I'd love to tour the venue. How do I set that up?
Tours can be scheduled by contacting our dedicated event coordinators.
Costs & Payments
What is the cost for renting the venue?
Costs vary depending on the type of event and your specific requirements. Contact us for a personalized quote.
Are there any hidden fees?
We pride ourselves on transparency. All potential fees will be outlined in your personalized quote and contract.
What payment methods do you accept?
We accept various payment methods. Details will be provided during your consultation.
Is there a payment schedule?
Yes, a payment schedule will be outlined in your contract.
Rules & Regulations
What is your alcohol policy?
Alcohol policies will be outlined in your contract and are discussed during the consultation phase.
Are there any restrictions on decorations?
We offer a certain level of flexibility for decorations, as long as they align with the venue’s guidelines and do not compromise the integrity of our historic building.
Is the venue wheelchair accessible?
Yes, the venue is wheelchair accessible.
Do you have a noise ordinance?
Being situated in downtown Wilmington, we adhere to city noise ordinances.
Is there a curfew for events?
Event curfew details are discussed during your initial consultation and will be outlined in your contract.
Amenities & Services
What amenities are included with the venue rental?
The venue offers a spacious staging kitchen, an 18-foot tile bar, dance floor, various table and chair configurations, and customizable event layouts.
Is there an in-house catering service?
We do not offer in-house catering but are flexible with external catering services.
Do you have audio-visual equipment available?
Yes, we provide a podium, microphone, and amplifier, particularly suitable for corporate events.
Is there a dressing room or bridal suite?
Yes, we have a dressing room.
Do you offer parking facilities?
We are conveniently located near the 2nd Street Parking deck, offering convenient parking options for all your guests.
Miscellaneous
Can I bring in my own vendors?
Yes, we allow external service providers to ensure your event aligns perfectly with your vision.
Do you provide event insurance or do I need to acquire my own?
Insurance requirements will be discussed during your consultation and outlined in your contract.
Is there Wi-Fi access?
Yes, Wi-Fi is available for your convenience.
What is your bad weather contingency plan?
Our indoor venue is well-suited to accommodate events regardless of weather conditions.
Do you have preferred vendors for services like photography or event planning?
We have a list of preferred vendors which we are happy to share upon request.